Wongm's Rail Gallery » Myki failures and breakdowns

Myki failures and breakdowns

A galley of the many ways that Melbourne's 'Myki' smartcard ticketing system can let passengers down.

Stack trace from 'log4net' displayed on a Myki FPD

17 May 2013 22:51 PM
Viewed 689 times
(2 times this month, 76 times this year)

One of three failed Myki FPDs aboard this tram

Displaying a stack trace after the Myki application crashed

17 May 2013 22:50 PM
Viewed 522 times
(1 time this month, 65 times this year)

Receipts fill the Myki machine hopper at a CBD tram stop

9 May 2013 13:48 PM
Viewed 630 times, 61 times this year)

Myki gates at Southern Cross, with one of the paddles stuck inside the mechanism

8 May 2013 06:55 AM
Viewed 612 times
(1 time this month, 79 times this year)

EFT terminal on a Myki CVM showing an error code

27 April 2013 17:11 PM
Viewed 598 times, 52 times this year)

'Gate Out Of Service' message on a set of Myki gates

It's the opposite of the 'In Service' message broken tram readers give you!

26 April 2013 08:33 AM
Viewed 560 times
(3 times this month, 60 times this year)

Station-staff supplied rubbish bin for Myki machine receipts at North Melbourne

24 April 2013 21:30 PM
Viewed 737 times
(1 time this week, 4 times this month, 67 times this year)

The reason the Tram Driver Console was rebooting: an incorrect SD card was installed

22 April 2013 19:22 PM
Viewed 935 times, 96 times this year)

Myki tram driver console stuck in a reboot loop

22 April 2013 17:55 PM
Viewed 816 times
(1 time this week, 1 time this month, 80 times this year)

Myki reader onboard a tram, stuck at 'Please touch again'

18 April 2013 14:35 PM
Viewed 664 times
(1 time this month, 55 times this year)

Technician working on the innards of a Myki ticket machine

18 April 2013 13:39 PM
Viewed 649 times
(1 time this week, 3 times this month, 58 times this year)

Myki ticket machine under repair at a tram stop

18 April 2013 13:38 PM
Viewed 852 times
(2 times this month, 52 times this year)

Myki reader onboard a tram, stuck with the nonsensical 'In service: Processing, please wait' message

16 April 2013 18:25 PM
Viewed 986 times
(1 time this week, 2 times this month, 120 times this year)

Stack trace displayed on a Myki reader onboard a tram

The open source 'log4net' library is in use, as is a custom 'AFCLogging' class and a lot of ASP.NET code in the 'Acs.Common' namespace (ACS being the company that supplied the off-the-shelf hardware Myki was built upon)

16 April 2013 18:24 PM
Viewed 630 times
(1 time this month, 53 times this year)

Myki reader onboard a tram, clock set to 10:44 am despite it being almost 3 pm in the afternoon

This was the only reader onboard this tram to have the wrong time - it was also stuck on the greyscale 'night' mode display

16 April 2013 14:51 PM
Viewed 791 times
(4 times this month, 73 times this year)

Another tram Myki reader stuck with the nonsensical 'In service: Processing, please wait' message

16 April 2013 14:50 PM
Viewed 664 times
(3 times this month, 51 times this year)

Queue for the Myki machines at Southern Cross in evening peak

15 April 2013 17:56 PM
Viewed 534 times
(2 times this month, 51 times this year)

Piles of unwanted receipts abandoned atop a Myki machine

15 April 2013 17:54 PM
Viewed 492 times
(2 times this month, 45 times this year)

And another Myki reader stuck with the 'In service: Processing, please wait' message

15 April 2013 14:41 PM
Viewed 545 times
(2 times this week, 4 times this month, 65 times this year)

Windows error message displayed on a Myki tram driver console

11 April 2013 18:19 PM
Viewed 734 times
(2 times this month, 67 times this year)

Floor covered with discarded Myki receipts at Melbourne Central

10 April 2013 19:51 PM
Viewed 577 times
(1 time this month, 51 times this year)

Broken for four weeks now: Myki check reader at Melbourne Central still stuck 'In service'

10 April 2013 19:16 PM
Viewed 806 times
(1 time this week, 3 times this month, 71 times this year)

Myki check reader at Melbourne Central still stuck 'In service'

The same reader a week ago: http://railgallery.wongm.com/myki/E121_2816.jpg.html

27 March 2013 19:14 PM
Viewed 914 times
(5 times this month, 89 times this year)

I put my MYKI branded card onto the thingy with the big MYKI text, don't I?

If they didn't want passengers to use the former Metcard validators, they'd put stickers over them in the same way as the former ticket machines

26 March 2013 08:33 AM
Viewed 788 times
(3 times this month, 100 times this year)
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Viewed 586 times (7 times this week, 16 times this month, 171 times this year)